Feel the VIBE : examining value-in-the-brand-page-experience and its impact on satisfaction and customer engagement behaviours in mobile social media
Year of publication: |
January 2019
|
---|---|
Authors: | Carlson, Jamie ; Rahman, Mohammad M. ; Taylor, Alexander ; Voola, Ranjit |
Published in: |
Journal of retailing and consumer services. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6989, ZDB-ID 1204385-0. - Vol. 46.2019, p. 149-162
|
Subject: | Customer perceived value | Customer engagement behaviour | Brands | Mobile technology | Social media | Customer experience | China | Social Web | Social web | Beziehungsmarketing | Relationship marketing | Konsumentenverhalten | Consumer behaviour | Online-Marketing | Internet marketing | Kundenzufriedenheit | Customer satisfaction | Mobilkommunikation | Mobile communications | Kundenintegration | Customer integration |
-
Impact of website interface on customer experience and engagement intention in online hotel booking
Le, Tran-Thien-Y., (2022)
-
Sun, Zhuo, (2022)
-
Shen, Han, (2020)
- More ...
-
Carlson, Jamie, (2017)
-
Customer engagement and sharing behaviors : toward a contingent curvilinear perspective
Taylor, Alex, (2023)
-
Carlson, Jamie, (2019)
- More ...