First- and second-order effects of consumers’ institutional logics on firm–consumer relationships : a cross-market comparative analysis
Year of publication: |
2011
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Authors: | Singh, Jagdip ; Lentz, Patrick ; Nijssen, E. J. |
Published in: |
Journal of international business studies : JIBS ; an official journal of the Academy of International Business. - Basingstoke, Hampshire : Palgrave Macmillan, ISSN 0047-2506, ZDB-ID 410609-X. - Vol. 42.2011, 2, p. 307-333
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Subject: | Internationales Marketing | International marketing | Beziehungsmarketing | Relationship marketing | Institutionenökonomik | Institutional economics | Versicherungsmarkt | Insurance market | Konsumentenverhalten | Consumer behaviour | Deutschland | Germany | USA | United States | Niederlande | Netherlands |
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