//-->
The impact of coronavirus on business : developing service research agenda for a post-coronavirus world
Mele, Cristina, (2020)
Mitigating loneliness with companion robots in the COVID-19 pandemic and beyond : an integrative framework and research agenda
Odekerken-Schröder, Gaby, (2020)
The architecture of the phygital customer journey : a dynamic interplay between systems of insights and systems of engagement
Mele, Cristina, (2021)