The flexible workforce in the knowledge economy : a case study examining the perceptions of call centre staff and influence of flexible work practices to job satisfaction in a multi-national call centre operating in Australia
John Annakis; Barbara Lasky
| Year of publication: |
2010
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|---|---|
| Authors: | Annakis, John ; Lasky, Barbara |
| Published in: |
Examining job satisfaction : causes, outcomes, and comparative differences. - Champaign, Ill. : Common Ground Publ., ISBN 978-1-86335-825-5. - 2010, p. 453-471
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| Subject: | Callcenter | Call centre | Arbeitskräfte | Workforce | Arbeitsbedingungen | Working conditions | Flexibilität | Flexibility | Arbeitszufriedenheit | Job satisfaction | Australien | Australia |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz im Buch ; Book section |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009161890