Ford drives ahead with quality control : Morals and ethics of delivering reliability

Purpose – Reviews the latest management developments across the globe and pinpoints practical implications from cutting‐edge research and case studies. Design/methodology/approach – This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context. Findings – If the plastic handle of your toothbrush snaps as you are cleaning your teeth, the outcome is likely to be less than catastrophic. Not so if your automobile tire disintegrates, or the wheel comes off as you take a corner at speed. Nor if you are in the business of making war machines and your quality checks in manufacture are not effective. Practical implications – Provides strategic insights and practical thinking that have influenced some of the world's leading organizations. Originality/value – The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy‐to digest format.