Forecasting call center arrivals : fixed-effects, mixed-effects, and bivariate models
Rouba Ibrahim; Pierre L'Ecuyer
| Year of publication: |
2013
|
|---|---|
| Authors: | Ibrahim, Rouba ; L'Ecuyer, Pierre |
| Published in: |
Manufacturing & service operations management : M & SOM. - Linthicum, Md. : Inst., ISSN 1523-4614, ZDB-ID 20210152. - Vol. 15.2013, 1, p. 72-85
|
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Language: | English |
| Source: |
Persistent link: https://www.econbiz.de/10010146083