Formal and relational incentives in BPO relationship management
Li Shuangyan, Wan Difang and Shi Yarong
| Year of publication: |
2009
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| Authors: | Shuangyan, Li ; Difang, Wan ; Yarong, Shi |
| Published in: |
International journal of services, economics and management. - Genève : Inderscience Enterprises, ISSN 1753-0822, ZDB-ID 2422828X. - Vol. 1.2007/09, 3, p. 301-313
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| Type of publication: | Article |
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| Language: | English |
| Source: |
Persistent link: https://www.econbiz.de/10009888523