Fostering sustainable performance in services through systems thinking
Year of publication: |
2019
|
---|---|
Authors: | Jaaron, Ayham A. M. ; Backhouse, Chris J. |
Published in: |
The service industries journal. - London : Frank Cass, ISSN 1743-9507, ZDB-ID 2067915-4. - Vol. 39.2019, 15/16, p. 1072-1098
|
Subject: | service industries | Sustainability | service management | service operations | sustainable design | sustainable performance | systems thinking | TBL of sustainability | Nachhaltigkeit | Nachhaltige Entwicklung | Sustainable development | Dienstleistungssektor | Service industry | Systemtheorie | Systems theory | Dienstleistungsmanagement | Service management | Performance-Management | Performance management | Corporate Social Responsibility | Corporate social responsibility | Performance-Messung | Performance measurement |
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