From customer-oriented strategy to organizational financial performance : the role of human resource management and customer-linking capability
Cai-Hui (Veronica) Lin, Karin Sanders, Jian-Min (James) Sun, Helen Shipton and Erik A. Mooi
| Year of publication: |
January 2016
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|---|---|
| Authors: | Lin, Cai-hui ; Sanders, Karin ; Sun, Jian-Min ; Shipton, Helen ; Mooi, Erik A. |
| Published in: |
British journal of management : BJM. - Oxford : Blackwell Publ., ISSN 1045-3172, ZDB-ID 1055434-8. - Vol. 27.2016, 1, p. 21-37
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| Subject: | Personalmanagement | Human Resource Management | Kundenbindung | Customer retention | Dynamische Kompetenzen | Dynamic capabilities | Finanzierung | Financing | Schwellenländer | Emerging economies | China | Ungarn | Hungary |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1111/1467-8551.12142 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011542974