From offline healthcare to online health services : the role of offline healthcare satisfaction and habits
Xiaofei Zhang, Xitong Guo, Kee-hung Lai, Chunxiao Yin, Fanbo Meng
| Year of publication: |
May 2017
|
|---|---|
| Authors: | Zhang, Xiaofei ; Guo, Xitong ; Lai, Kee-hung ; Yin, Chunxiao ; Meng, Fanbo |
| Published in: |
Journal of electronic commerce research : JECR. - Long Beach, Calif. : Univ., ISSN 1938-9027, ZDB-ID 2136755-3. - Vol. 18.2017, 2, p. 138-154
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| Subject: | Online health service | Offline healthcare | User satisfaction | Awareness | Habits | Gesundheitswesen | Health care system | Gesundheitsversorgung | Health care | Kundenzufriedenheit | Customer satisfaction | Dienstleistungsqualität | Service quality | Konsumentenverhalten | Consumer behaviour | Krankenhaus | Hospital | E-Health | E-health |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011669620