From PERFORMANCE MEASUREMENT to PERFORMANCE MEASUREMENT

Corporate interest in non‐financial performance measures may be a phenomenon of the nineties but it is nothing new. But the extent to which it brings about a change in company behaviour and business results hinges on the recognition that it is not an end in itself but a crucial component in the performance management cycle.

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Year of publication:	1997
Authors:	Bittlestone, Robert
Published in:	Measuring Business Excellence. - MCB UP Ltd, ISSN 1758-8057, ZDB-ID 2039437-8. - Vol. 1.1997, 4, p. 8-13
Publisher:	MCB UP Ltd

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Type of publication:	Article
Type of publication (narrower categories):	review-article
Language:	English
Other identifiers:	10.1108/eb025502 [DOI]
Source:	Other ZBW resources

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