From quality control to TQM, service quality and service sciences : a 30-year review of TQM literature
Chi-Kuang Chen and Lidia Reyes, Jens Dahlgaard and Su Mi Dahlgaard-Park
| Year of publication: |
2022
|
|---|---|
| Authors: | Chen, Chi-Kuang ; Reyes, Lidia ; Dahlgaard, Jens Jörn ; Dahlgaard-Park, Su Mi |
| Published in: |
International journal of quality and service sciences. - Bingley [u.a.] : Emerald, ISSN 1756-6703, ZDB-ID 2490487-9. - Vol. 14.2022, 2, p. 217-237
|
| Subject: | Bibliometric analysis | Business excellence | Quality | Service quality | Service science | Total quality management | Qualitätsmanagement | Quality management | Dienstleistungsqualität | Bibliometrie | Bibliometrics | Dienstleistungsmanagement | Service management |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/IJQSS-09-2021-0128 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013330611