From retail innovation and image to loyalty : moderating effects of product type
Year of publication: |
March 2019
|
---|---|
Authors: | Moliner Velázquez, Beatriz ; Fuentes Blasco, Maria ; Servera Francés, David ; Gil Saura, Irene |
Published in: |
Service business. - Berlin : Springer, ISSN 1862-8508, ZDB-ID 2279938-2. - Vol. 13.2019, 1, p. 199-224
|
Subject: | Image | Innovation | Value Satisfaction | Loyalty Retailing | Konsumentenverhalten | Consumer behaviour | Einzelhandel | Retail trade | Beziehungsmarketing | Relationship marketing | Kundenzufriedenheit | Customer satisfaction | Markenimage | Brand image |
-
Khaled, Amgad S. D., (2021)
-
Abrudan, Ioana-Nicoleta, (2015)
-
Retail store branding in Turkey : its effect on perceived quality, satisfaction and loyalty
Gürbüz, Esen, (2008)
- More ...
-
Heterogeneity analysis in the university context : a proposal based on service quality perceptions
Fuentes Blasco, Maria, (2011)
-
Gil Saura, Irene, (2008)
-
Logistics service quality: a new way to loyalty
Gil Saura, Irene, (2008)
- More ...