From retail innovation and image to loyalty : moderating effects of product type
Year of publication: |
March 2019
|
---|---|
Authors: | Moliner Velázquez, Beatriz ; Fuentes Blasco, Maria ; Servera Francés, David ; Gil Saura, Irene |
Published in: |
Service business. - Berlin : Springer, ISSN 1862-8508, ZDB-ID 2279938-2. - Vol. 13.2019, 1, p. 199-224
|
Subject: | Image | Innovation | Value Satisfaction | Loyalty Retailing | Beziehungsmarketing | Relationship marketing | Einzelhandel | Retail trade | Kundenzufriedenheit | Customer satisfaction | Konsumentenverhalten | Consumer behaviour | Markenimage | Brand image | Firmenimage | Corporate reputation |
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