Frontline employees' attitudes towards self-service technologies : threats or opportunity for job performance?
Loredana Di Pietro; Eleonora Pantano; Francesca Di Virgilio
| Year of publication: |
2014
|
|---|---|
| Authors: | Di Pietro, Loredana ; Pantano, Eleonora ; Di Virgilio, Francesca |
| Published in: |
Journal of retailing and consumer services. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6989, ZDB-ID 1204385-0. - Vol. 21.2014, 5, p. 844-850
|
| Subject: | Retailing | Technology management | Job performance | Self-service technology (SST) | Selbstbedienung | Self-service | Einzelhandel | Retail trade | Arbeitsleistung | Innovationsmanagement | Innovation management | Arbeitsverhalten | Work behaviour | Technischer Fortschritt | Technological change |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://ebvufind01.dmz1.zbw.eu/10010407215