Frontline knowledge networks in open collaboration models for service innovations
Year of publication: |
2019
|
---|---|
Authors: | Ozkok, Ozlem ; Bell, Simon J. ; Singh, Jagdip ; Lim, Kwanghui |
Published in: |
AMS review : official publication of the Academy of Marketing Science. - New York : Springer, ISSN 1869-814X, ZDB-ID 2651955-0. - Vol. 9.2019, 3, p. 268-288
|
Subject: | Services marketing | Frontline knowledge | Open innovation | Social network | Service employee | Wissenstransfer | Knowledge transfer | Soziales Netzwerk | Innovation | Wissensmanagement | Knowledge management | Dienstleistungssektor | Service industry | Innovationsmanagement | Innovation management | Dienstleistungsmarketing |
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