Fundamentals of customer-focused management : competing through service
Joby John
| Year of publication: |
2003
|
|---|---|
| Authors: | John, Joby |
| Publisher: |
Westport, Conn. [u.a.] : Praeger |
| Subject: | Kundenmanagement | Beziehungsmanagement | Kundenorientierung |
| Extent: | XX, 216 S. : graph. Darst. |
|---|---|
| Type of publication: | Book / Working Paper |
| Language: | English |
| ISBN: | 1-567-20564-X |
| Source: |
Persistent link: https://www.econbiz.de/10004792159