Fundamentals of total quality management : process analysis and improvement
Jens J. Dahlgaard; Kai Kristensen and Gopal K. Kanji
| Year of publication: |
1998 ; 1. ed
|
|---|---|
| Authors: | Dahlgaard, Jens J. ; Kristensen, Kai ; Kanji, Gopal K. |
| Publisher: |
London [u.a.] : Chapman & Hall |
| Subject: | Qualitätsmanagement | Quality management | Prozessmanagement | Business process management |
| Description of contents: | Table of Contents [gbv.de] |
| Extent: | XI, 372 S zahlr. graph. Darst 24 cm |
|---|---|
| Type of publication: | Book / Working Paper |
| Language: | English |
| Notes: | Includes bibliographies and index |
| ISBN: | 0-412-57060-2 ; 0-412-70560-2 |
| Classification: | Qualitätsmanagement |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10000543238