Funder demands for quality management in the non-profit sector: challenges and responses in a non-profit infrastructure network

External pressure by funders can be a catalyst for a more proactive and strategic approach to quality management in the non-profit sector, however it can also lead to cynical responses which do little to promote learning and improvement. This case study of a national infrastructure organization that supports a network of local non-profit organizations provides insight into the attitudes and challenges that can arise from such external, top-down pressure.

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Year of publication:	2011
Authors:	Morris, Tila ; Ogden, Susan M.
Published in:	Public Money & Management. - Taylor & Francis Journals, ISSN 0954-0962. - Vol. 31.2011, 2, p. 99-106
Publisher:	Taylor & Francis Journals

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Extent:	text/html
Type of publication:	Article
Source:	RePEc - Research Papers in Economics

Persistent link: https://www.econbiz.de/10010606233