Fuzzy online reputation analysis framework
| Year of publication: |
2012
|
|---|---|
| Authors: | Portmann, Edy ; Nguyen, Tam ; Sepulveda, Jose ; Cheok, Adrian David |
| Published in: |
Fuzzy methods for customer relationship management and marketing : applications and classifications. - Hershey, Pa. : Business Science Reference, ISBN 978-1-4666-0096-6. - 2012, p. 139-167
|
| Subject: | Fuzzy-Set-Theorie | Fuzzy sets | Social Web | Social web | Reputation | Digitale Dienste | Web-based service |
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