Gender and age as moderators in the service evaluation process
Piyush Sharma, Ivy S. N. Chen and Sherriff T. K. Luk
| Year of publication: |
2012
|
|---|---|
| Authors: | Sharma, Piyush ; Chen, Ivy S. N. ; Luk, Sherriff T. K. |
| Published in: |
The journal of services marketing. - Bingley : Emerald Group Publishing Limited, ISSN 0887-6045, ZDB-ID 1027140-5. - Vol. 26.2012, 2, p. 102-114
|
| Subject: | Konsumentenverhalten | Consumer behaviour | Geschlecht | Gender | Altersgruppe | Age group | Dienstleistungsqualität | Service quality | Einzelhandel | Retail trade | Hongkong | Hong Kong |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009568252