Gender and age as moderators in the service evaluation process
| Year of publication: |
2012
|
|---|---|
| Authors: | Sharma, Piyush ; Chen, Ivy S.N. ; Luk, Sherriff T.K. |
| Published in: |
The journal of services marketing. - Bradford : Emerald, ISSN 0887-6045, ZDB-ID 10271405. - Vol. 26.2012, 2 (20.4.), p. 102-115
|