Gender differences in consumer evaluations of service quality : self-service kiosks in retail
Hyun-Joo Lee, Ann Fairhurst and Hyeon Jeong Cho
| Year of publication: |
2013
|
|---|---|
| Authors: | Lee, Hyun-joo ; Fairhurst, Ann ; Cho, Hyeon Jeong |
| Published in: |
The service industries journal. - Abingdon : Routledge, ISSN 0264-2069, ZDB-ID 722623-8. - Vol. 33.2013, 2, p. 248-265
|
| Subject: | Selbstbedienung | Self-service | Innovationsakzeptanz | Innovation adoption | Ladengeschäft | Retail outlet | Konsumentenverhalten | Consumer behaviour | Geschlechterforschung | Gender studies |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://ebvufind01.dmz1.zbw.eu/10009702904