Of General Interest - The Case Against Targets - Ready for some controversial thinking about the value of setting numerical targets for organization-wide performance? This article contends that there's value in setting goals that define where improvements should be focused but that arbitrary targets actually distract change efforts and even can lead to cheating.

Take responsibility : how the best organizations in the world survive in a down economy and thrive when times are good

Spitzer, Randy, (2010)

Take responsibility : how the best organizations in the world survive in a down economy and thrive when times are good

Spitzer, Randy, (2010)

Accountability : freedom and responsibility without control

Lebow, Rob, (2002)