Of General Interest - The Real Story Behind the Commandant's Performance Challenge - How can Baldrige-based self-assessment affect our national security? The Coast Guard has coupled its performance excellence criteria and continuous improvement mindset to create a dynamic process that keeps it ready to face and respond to a dynamically changing environment and mission.
| Year of publication: |
2003
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|---|---|
| Authors: | Irr, Frank ; Kalnbach, Chuck ; Smith, Mark |
| Published in: |
The Journal for quality and participation. - Milwaukee, Wis : ASQ, ISSN 1040-9602, ZDB-ID 10488029. - Vol. 26.2003, 2, p. 41-45
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