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Seeking empathy or suggesting a solution? Effects of chatbot messages on service failure recovery
Haupt, Martin, (2023)
Will ChatGPT revolutionize accounting? The benefits of Artificial Intelligence (AI) in accounting
Hacker, Bernd, (2023)
A conversation with ChatGPT about digital leadership and technology integration: Comparative analysis based on human-AI collaboration
Karakose, Turgut, (2023)
Statements on the Contribution by Grisold et al. from Issue 2/2022
Weinhardt, Christof, (2023)
Business Process Management (BPM)
Vom Brocke, Jan, (2010)
Business Process Management (BPM) : a pathway for IT-professionalism in Europe?
Vom Brocke, Jan, (2011)