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Transformational leadership, leader-member exchange, and the effects of leader/member similarity and liking
Hughes, Shawn A., (1997)
Right brain left brain leadership : shifting style for maximum impact
Décosterd, Mary Lou, (2008)
The cost of bad behavior : how incivility is damaging your business and what to do about it
Pearson, Christine, (2009)
The matrix organization reloaded : adventures in team and project management
Gottlieb, Marvin R., (2007)
Managing group process
Gottlieb, Marvin R., (2003)