//-->
In critical defence of "emotional labour" : refuting Bolton's critique of Hochschild's concept
Brook, Paul, (2009)
An indivisible union? : assessing the marriage of Hochschild's emotional labour concept and labour process theory
Brook, Paul, (2010)
The relationship between emotional labor and the well-being of service professionals during the Covid-19 pandemic : examining the moderating roles of job type
Day, Steven W., (2021)
Dimensions of dignity : defining the future of work
Bolton, Sharon C., (2011)
Quality work and the moral economy of European employment policy
Bolton, Sharon C., (2016)