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Coaching : a plus (+) to managerial skills
Alexiou, Panagiota D., (2018)
An exploratory study of competencies required to co-create memorable customer experiences in the hospitality industry
Bharwani, Sonia, (2013)
Soft Skills : ihre Bedeutung bei der Personalauswahl, -einstellung und -entwicklung ; explorative Studie im Auftrag des AMS
Schmid, Kurt, (2008)
A Study of Competencies in the Information Technology Sector in Kolkata in the Era of Global HR Management
Chakraberty, Shampa, (2013)
A Study of "Customer" knowledge among the B-school students & feasibility of integrative framework of HR, OB, marketing & customer relationship in the curriculum for its facilitation
Biswas, Supriya, (2020)