Good practice in licensing processes in the European Union
| Year of publication: |
2002
|
|---|---|
| Other Persons: | Jeglitsch, Helmut (contributor) |
| Institutions: | Benchmarking Coordination Office ; Europäische Kommission / Generaldirektion Unternehmen ; European Commission / Directorate General for Enterprise |
| Published in: | |
| Publisher: |
Europäische Gemeinschaften / Amt für Amtliche Veröffentlichungen Eur-OP |
| Subject: | Patent |
- Contents 1. Executive summary 5
- 2. Foreword 7
- 3. Main results 8
- 3.1 Case studies 8
- 3.2 Legal framework 8
- 3.3 The benchmarking exercise 9
- 3.3.1 Input and output benchmarks 9
- 3.3.2 Qualitative and process benchmarks 11
- 4. Recommendations 13
- 4.1 Authorities to provide targeted general information 13
- 4.2 Positive public relations based on openness and good communication with firms 13
- 4.3 Specific information and informal preliminaries 13
- 4.3.1 Application forms 13
- 4.3.2 Call centres 13
- 4.3.3 Electronic filing and central register of applications 13
- 4.3.4 Personal and direct contacts 14
- 4.3.5 Special consultation meetings or discussion days 14
- 4.4 On-site visits and hearings 15
- 4.5 Optimal organisational standards 15
- 4.6 Highly qualified and motivated personnel 15
- 4.7 Maximum handling times 15
- 4.8 One-stop shop 16
- 4.9 Issuing the licences or permits 17
- 4.10 Appeal provision 17
- 4.11 Ongoing monitoring of legislation 17
- 4.12 Decentralisation of decisions or contracting out 17
- 4.13 Establishing industrial zones 18
Persistent link: https://www.econbiz.de/10009635976