Governance choice in global sourcing of services : the impact on service quality and cost saving performance
Stefano Elia, Federico Caniato, Davide Luzzini, and Lucia Piscitello
| Year of publication: |
2014
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|---|---|
| Authors: | Elia, Stefano ; Caniato, Federico ; Luzzini, Davide ; Piscitello, Lucia |
| Published in: |
Global strategy journal : GSJ. - Hoboken, NJ : Wiley, ISSN 2042-5791, ZDB-ID 2667408-7. - Vol. 4.2014, 3, p. 181-199
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| Subject: | global sourcing of services | governance mode | governance misalignment | service quality | cost saving | Dienstleistungsqualität | Service quality | Outsourcing | Dienstleistung | Services | Internationale Beschaffung | Global sourcing | Governance-Ansatz | Governance approach |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010401030