Graduates construct their management careers from day one : Development program concentrates on providing practical experience

Purpose – The purpose of this paper is to describes the management-development training program in operation at a UK trade distributor of plumbing and heating products and supplier of construction materials. Design/methodology/approach – Provides the reasons for the program, the form it takes and the results it has achieved. Includes interviews with people who have taken part in the program. Findings – Explains that trainees are exposed to every aspect of the business and culture from the start, by combining working in a branch with classroom training at the company’s management academy. Reveals that trainees are supported throughout the program by their placement manager, who helps in day-to-day activities; a coach from the senior-management team, who offers advice and guidance; and a mentor, many of whom have themselves been through similar schemes. Practical implications – Demonstrates how participants who are willing to roll up their sleeves, make decisions and use their initiative can expect to take on a management position within 12 months. Social implications – Highlights, in case-study interviews, the varied backgrounds of employees who have carved out successful careers with the company. Originality/value – Gives the inside story of a successful management-training program.