Hallmarks and potential pitfalls of customer- and consumer engagement scales : a systematic review
Year of publication: |
2023
|
---|---|
Authors: | Hollebeek, Linda D. ; Sarstedt, Marko ; Menidjel, Choukri ; Sprott, David E. ; Urbonavicius, Sigitas |
Subject: | brands | consumer engagement scale | customer engagement scale | PRISMA | scale development | systematic literature review | theoretical rigor | Konsumentenverhalten | Consumer behaviour | Bibliometrie | Bibliometrics | Markenführung | Brand management | Beziehungsmarketing | Relationship marketing |
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