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Main schools of TQM: “the big five”
Krüger, Volker, (2001)
Total quality management: origins and evolution of the term
Martínez‐Lorente, Angel R., (1998)
A comparative assessment of some major quality awards
Bohoris, G.A., (1995)
Chinese trading companies : Marketing strategies in the US
Lu, Min H., (1993)
Chinese trading companies : marketing strategies in the USA
Lu, Min H., (2004)
Integrating quality management principles into sustainability management
Kuei, Chu-hua, (2013)