Extent: | Online-Ressource (652 p) |
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Type of publication: | Book / Working Paper |
Language: | English |
Notes: | Description based upon print version of record Handbook on Continuous Improvement Transformation; The Lean Six Sigma Framework and Systematic Methodology for Implementation; Acknowledgments; Contents; List of Figures; List of Tables; 1: Introduction; 1.1 The Purpose of This Book; 1.2 What Makes This Book Different; 1.3 How Is This Book Structured?; 2: Defining Lean Six Sigma; 2.1 Setting the Stage: Why Six of These Sigma?; 2.2 Standard Deviation, Quality and Cost; 2.3 Quality Related Costs Elements; 2.3.1 Prevention Costs; 2.3.2 Appraisal Costs; 2.3.3 Failure Costs; 2.3.3.1 Internal Failure Costs; 2.3.3.2 External Failure Costs 4.1.1.6 Project Team4.1.2 Analyze Stakeholders and Their Interests; 4.1.3 Record Stakeholders Information; 4.2 Develop Project Charter; 4.2.1 Project Purpose or Justification; 4.2.2 Project Success Criteria; 4.2.3 High-Level Description of the ``Process to be Improved´´; 4.2.4 Conclusion; 4.2.4.1 Project Statement of Work; 4.2.4.2 Business Case; 4.2.4.3 Enterprise Organizational Process Assets; 4.3 Develop Preliminary Project Scope Statement; 4.3.1 Defining the Project Objectives; 4.4 Perform Phase Review; 5: ``PDSA Plan´´ Process Group; 5.1 The Purpose of Planning 8.1.1 Identify V.O.C. Data and Clarify Goals8.1.2 Develop Operational Definitions and Procedures; 8.1.2.1 Sources for Collecting V.O.C. Data; Interviews; Focus Groups; Facilitated Workshops; Group Creativity Techniques; Brainstorming; The Delphi Technique; Nominal Group Technique; Idea/Mind Mapping; Group Decision Making Techniques; Questionnaires and Surveys; Case Studies; Observation; Prototypes; 8.1.3 Develop Sampling Strategy; 8.1.4 Validate Data Collection System; 8.1.4.1 Understanding the Nature of Variation; 8.1.4.2 Statistical Inference: Determining the Sample Size 8.1.4.3 Analyzing Quantitative Variations in the ``Data Collection System´´ 2.3.4 The Cost of Quality2.4 Why Lean?; 2.4.1 Early Production Developments; 2.4.2 Scientific Management and Mass Production Developments; 2.4.3 Principles of Mass Production; 2.4.4 ``Lean´´ or ``Flexible´´ Production Method; 2.5 Conclusion; 3: Framework and Methodology; 3.1 Operational Definition of a Process; 3.2 Setting the Framework and Methodology; 4: ``PDSA Initiate´´ Process Group; 4.1 Identify Customers and Stakeholders; 4.1.1 Develop a List of Customers and Stakeholders; 4.1.1.1 Customers; 4.1.1.2 Stakeholders; 4.1.1.3 Sponsors; 4.1.1.4 Project Review Group; 4.1.1.5 Project Manager 5.2 The ``PDSA Plan´´ Constituent Processes6: Develop Project Management Plan; 6.1 Elements of a ``Process Improvement´´ Project Plan; 6.1.1 Scope; 6.1.2 Phases; 6.1.3 Milestones; 6.1.4 Activities; 6.1.5 Tasks; 6.1.6 Effort; 6.1.7 Resources; 6.1.8 Project Schedule; 6.1.9 Project Risk; 6.2 Collating the Materials; 7: Develop Project Management Scope; 7.1 Collect Requirements: V.O.B., V.O.C., and V.O.P.; 7.2 Define Scope; 7.3 Verify Scope; 7.4 Control Scope; 7.4.1 Scope Creep; 7.4.2 Hope Creep; 7.4.3 Effort Creep; 7.4.4 Feature Creep; 8: Collecting V.O.C. Requirements; 8.1 Plan V.O.C. Capturing |
ISBN: | 978-3-642-35900-2 ; 978-3-642-35901-9 ; 978-3-642-35900-2 |
Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014275560