Harvesting external innovation : managing external relationships and intellectual property

ch. 1. Not all the smart people work for you -- ch. 2. Innovation -- ch. 3. External innovation -- ch. 4. The external innovator community -- ch. 5. Intellectual property -- ch. 6. Different approaches -- ch. 7. How to handle intellectual property matters -- ch. 8. Intellectual property terms and conditions -- ch. 9. Dealing with external innovators -- ch. 10. Working with universities -- ch. 11. Working with your suppliers -- ch. 12. Innovating with communities -- ch. 13. Joe Public -- ch. 14. Open standards and intellectual property -- ch. 15. Help and support -- ch. 16. The key to success -- ch. 17. Conclusion.