//-->
Hybrid practices as a means to implement quality improvement : a comparative qualitative study in a Dutch and Swedish hospital
Quartz-Topp, Julia, (2018)
Investigating the relationship between knowledge sharing and service quality in private hospitals in Jordan
Dammaj, Alaa, (2016)
Factors affecting patient satisfaction : an exploratory study for quality management in the health-care sector
Kamra, Vishal, (2016)
Healthcare matching : conditions for developing a new service system
Nrodgren, Lars, (2011)