Healthcare quality innovation and performance through process orientation : evidence from general hospitals in Switzerland
Year of publication: |
December 2016
|
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Authors: | Cleven, Anne ; Mettler, Tobias ; Rohner, Peter ; Winter, Robert |
Published in: |
Technological forecasting & social change : an international journal. - Amsterdam : Elsevier, ISSN 0040-1625, ZDB-ID 280700-2. - Vol. 113.2016, 2, part B, p. 386-395
|
Subject: | Clinical quality | Hospital performance | Implementation science | Process orientation | Technology innovation | Krankenhaus | Hospital | Innovation | Gesundheitsversorgung | Health care | Prozessmanagement | Business process management | Schweiz | Switzerland | Qualitätsmanagement | Quality management | Dienstleistungsqualität | Service quality | Gesundheitswesen | Health care system | Innovationsmanagement | Innovation management | Unternehmenserfolg | Firm performance |
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