//-->
An M[X ]/G/1 retrial queue with server breakdowns and constant rate of repeated attempts
Atencia, I., (2008)
A simple method to obtain the stochastic decomposition structure of the busy period in Geo/Geo/I/N vacation queue
Yu, Miaomiao, (2015)
The design of a reliable and robust hierarchical health service network using an accelerated Benders decomposition algorithm
Zarrinpoor, Naeme, (2018)
Service interruptions in large-scale service systems
Pang, Guodong, (2009)
The impact of dependent service times on large-scale service systems
Pang, Guodong, (2012)
A logarithmic safety staffing rule for contact centers with call blending
Pang, Guodong, (2015)