Heavy users of e-banking and Customer Experience Management : evidences on intrinsic motivation
Pedro Cruz; Jari Salo; Pablo Muñoz-Gallego; Tommi Laukkanen
| Year of publication: |
2010
|
|---|---|
| Authors: | Cruz, Pedro ; Salo, Jari ; Muñoz-Gallego, Pablo ; Laukkanen, Tommi |
| Published in: |
International journal of electronic business. - Olney, Bucks. : Inderscience Publ., ISSN 1470-6067, ZDB-ID 2106327-8. - Vol. 8.2010, 2, p. 187-209
|
| Subject: | Electronic Banking | Electronic banking | Event-Marketing | Event marketing | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Portugal | Spanien | Spain |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003964335