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Stationary Probabilities of Markov Chains with Upper Hessenberg Transition Matrices
Zhao, Y.Q., (1997)
Northwest Corner and Banded Matrix Approximations to a Markov Chain
Zhao, Y.Q., (1999)
The Bilingual Server System: a Queueing Model Featuring Fully and Partially Quallified Servers
Stanford, D.A., (1993)