Hey big spender! : a golden (color) atmospheric effect on tipping behavior
Year of publication: |
March 2018
|
---|---|
Authors: | Lee, Na Young ; Noble, Stephanie M. ; Biswas, Dipayan |
Published in: |
Journal of the Academy of Marketing Science. - New York, NY : Springer Science + Business Media LLC, ISSN 0092-0703, ZDB-ID 1187865-4. - Vol. 46.2018, 2, p. 317-337
|
Subject: | Color | Gold | Payment behavior and tipping | Servicescape | Service props | Sensory cues | Atmospherics | Retail ambience | Frontline employee | Retail strategy | Konsumentenverhalten | Consumer behaviour | Einzelhandel | Retail trade | Dienstleistungsqualität | Service quality | Trinkgeld | Tipping behaviour | Ladengestaltung | Store design |
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