High commitment management practices re-examined : the case of Indian call centres
Premilla D’Cruz and Ernesto Noronha
| Year of publication: |
2012
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|---|---|
| Authors: | D’Cruz, Premilla ; Noronha, Ernesto |
| Published in: |
Economic and industrial democracy : EID ; an international journal. - Los Angeles, Calif. : Sage, ISSN 0143-831X, ZDB-ID 762162-0. - Vol. 33.2012, 2, p. 185-205
|
| Subject: | Indien | India | Callcenter | Call centre | Mitarbeiterbindung | Employee retention |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009620382