High-performance coaching for managers : a step-by-step approach to increase employees' performance and productivity

Cover -- Endorsements -- Title -- Copyright -- Dedication -- Contents -- Foreword -- Preface -- Acknowledgments -- About the Authors -- Advance Organizer -- Building a Strong Foundation for High-Performance Coaching Journey -- 1 The General Concept of Coaching -- 2 Performance Coaching -- 3 Mindset, Attitude, Behavior, and Performance -- Phase One-Building Relationship and Recognizing the Situation -- 4 Step 1: How to Establish Relatedness and Building Rapport? -- 5 Step 2: What Is the Issue at Hand? -- 6 Step 3: What Should Be Happening? -- Phase Two-Analyzing the Gap