Extent:
XIX, 246 S.
Type of publication: Book / Working Paper
Language: English
Notes:
Flying a business -- The approach: an overview -- The bureaucracy of compliance -- High performance of excellence -- Regulation and compliance -- The man vs. the money -- Focusing on the wrong target -- Secret sauce -- Value, customer satisfaction, profit -- The solution: defining and sustaining value -- Operational excellence -- Services -- The price -- Systems thinking and process engineering -- Sanity checks and fringe concepts -- Finishing touches -- Back to the future : a retrospective.
ISBN: 0-13-277988-9 ; 978-0-13-277988-3
Source:
ECONIS - Online Catalogue of the ZBW
Persistent link: https://www.econbiz.de/10009380393