High Performance Through Process Excellence : From Strategy to Execution with Business Process Management

Management of Process Excellence: What Is It and Why Do you Need It? -- Innovation: An Important Goal of MPE -- Information Technology Enabling Process Execution with MPE -- Business Process Change Management for MPE -- Business Process Governance for MPE -- Reference Models to Empower MPE -- Interenterprise Business Processes Enabled by MPE -- Emergent Processes Enabled by MPE -- Globalization Requires MPE -- Small and Medium Enterprises Also Benefit from MPE -- What Has Jazz to Do with MPE? -- Epilogue: Process Excellence Is Becoming Popular