High-Performing Self-Managed Work Teams : A Comparison of Theory to Practice

Since the mid-1970s, pressure from international competition has forced business in the United States to look for better ways to achieve and maintain a competitive position. One popular tool is the self-managed work-team (SMWT). This book provides a thorough examination of SMWT both at the level of theory and at the practical level of when to use work teams to find solutions and how to develop successful teams. By examining the most widely accepted theories of work-team performance, illustrated by 10 case studies from the areas of manufacturing, public service and health care, the authors d

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Year of publication:	1997
Authors:	Yeatts, Dale E.
Other Persons:	Hyten, Cloyd (contributor)
Publisher:	Thousand Oaks : SAGE Publications
Subject:	Arbeitsgruppe \| Team \| Organisationssoziologie \| Organizational sociology \| Arbeitsorganisation \| Work organization \| Industriesoziologie \| Sociology of work \| Theorie \| Theory
Description of contents:	Table of Contents [gbv.de]

Extent:	Online-Ressource (401 p)
Type of publication:	Book / Working Paper
Language:	English
Notes:	Description based upon print version of record Cover; Contents; Preface and Acknowledgments; Part I - Theoretical Frameworks for Understanding the Performance of Self-Managed Work Teams; Chapter 1 - The Classical and Human Relations Theories; Chapter 2 - Systems Theories and the Emergence of the Sociotechnical and SMWT Perspectives; Chapter 3 - Contingency Theories: The Importance of Individual, Technical, and Environmental Differences; Chapter 4 - Contemporary Theories Explaining SMWT Performance; Chapter 5 - Development of a Theoretical Framework to Explain SMWT Performance Part II - The Work Process: Actually Doing the Work with Effort, Talent, Procedures, and ResourcesChapter 6 - Effort Placed Directly on the Work; Chapter 7 - Talent, Resources, and Procedures for Doing the Work; Part III - The Interpersonal Process: The 6 Cs Plus Trust within and outside the Team; Chapter 8 - Communication and Coordination; Chapter 9 - Cooperation, Collaboration, and Conflict; Chapter 10 - Cohesion and Trust; Chapter 11 - Interpersonal Processes between the Team and Others; Part IV - The Environment Surrounding the SMWT within and outside the Organization Chapter 12 - The Organization's Philosophy, Culture, and Mission for the SMWTsChapter 13 - Performance Measurement: Appraisal and Assessment Systems; Chapter 14 - The Reward System; Chapter 15 - Types of Rewards; Chapter 16 - Education and Training Systems; Chapter 17 - Information Systems; Chapter 18 - Management Support, Encouragement, and Roles; Chapter 19 - Union, Customer, Supplier, and Ancillary Support within the Organization; Chapter 20 - The Environment outside the Organization; Part V - Team Member Characteristics; Chapter 21 - Talents, Values, Needs, Interests, and Prejudices Chapter 22 - Personality and Demographic CharacteristicsPart VI - Team Design Characteristics; Chapter 23 - Team Goals and Job Design; Chapter 24 - Team Size and Composition; Chapter 25 - Roles of Self-Managed Teams; Chapter 26 - Decision-Making Methods and Processes; Chapter 27 - Team Leader Roles and Responsibilities; Appendix A: Research Methods; Appendix B: In-Person Survey Instrument for All Team Members; Appendix C: In-Person Survey Instrument for All Relevant Managers Appendix D: Survey Instrument Completed by Observer/Interviewer after Multiple Observations of the Team and in-Person InterviewsAppendix E: Self-Administered Survey Instrument Completed by All Team Members; References; Other Suggested Readings; Index; About the Authors
ISBN:	978-0-7619-0470-0 ; 978-1-4522-5027-4 ; 978-0-7619-0470-0
Source:	ECONIS - Online Catalogue of the ZBW

Persistent link: https://www.econbiz.de/10011830814