HOSPITAL PERFORMANCES, A KEY COMPONENT AS PART OF THE HEALTH REFORM PROCESS FROM ROMANIA

Hospital performance is one of the key elements to be considered when the reform process is designed for a better patient satisfaction. The paper provides a means to define what hospitals actually do, and to compare that with the original targets in order to identify opportunities for improvement. Also the paper contains the principal methods for measuring hospital performance, such as regulatory inspection, public satisfaction surveys, third-party assessment etc. such as location quotients, Herfindhal specialization index, composite territorial development index, the regional distribution of FDI in relation to the development level, etc.