Hotel App Quality (HAPQUAL) : conceptualization and scale development
| Year of publication: |
2025
|
|---|---|
| Authors: | Ali, Faizan ; Nanu, Luana ; Cavusoglu, Muhittin ; Sepe, Fabiana ; Alotaibi, Salman |
| Published in: |
International journal of contemporary hospitality management. - Bingley : Emerald, ISSN 1757-1049, ZDB-ID 2028752-5. - Vol. 37.2025, 6, p. 2094-2113
|
| Subject: | Smartphone application | Application quality | Scale development | Hotellerie | Hotel industry | Mobiltelefon | Mobile phone | Dienstleistungsqualität | Service quality | Produktqualität | Product quality | Mobile Anwendung | Mobile application | Qualitätsmanagement | Quality management | Konsumentenverhalten | Consumer behaviour | Messung | Measurement |
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