Hotel cancelation policies, distributive and procedural fairness, and consumer patronage : a study of the lodging industry
Year of publication: |
2015
|
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Authors: | Smith, Scott J. ; Parsa, H. G. ; Bujisic, Milos ; Rest, Jean-Pierre van der |
Published in: |
Journal of travel and tourism marketing. - Binghamton, NY : Haworth Press, ISSN 1054-8408, ZDB-ID 1408990-7. - Vol. 32.2015, 7/8, p. 886-906
|
Subject: | Hotels | revenue management | cancelation policies | distributive fairness | procedural fairness | Gerechtigkeit | Justice | Hotellerie | Hotel industry | Revenue-Management | Revenue management | Gastgewerbe | Hospitality industry |
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